In 2014, Capital One amended its terms of service to allow it to “contact you in any way we have chosen,” including a “personal visit. at home and in your workplace. He also asserted his right to “change or repress the caller ID and similar services and to identify us in any way we have chosen.”  The company stated that it would not make personal visits to customers except “as a last resort,. . . if it becomes necessary to repossess [a] sports vehicle`.  Capital One also stated that it was necessary to assert a right to “Spoof” because “sometimes the number of `some local telephone exchanges` is `displayed differently`, which is `beyond our control`”.  In late 2002, Capital One and the United States Postal Service proposed a Negotiated Service Agreement (NSA) for discounts on shipping volumes.  The resulting three-year agreement was renewed in 2006.  In June 2008, however, Capital One filed a complaint with the USPS regarding the terms of the next agreement, citing the terms of Capital One`s competitor, Bank of America, a competitor of the NSA. In January 2015, Capital One Level Money acquired a budgeting app for consumers.  Capital One publicly admitted on July 29, 2019, that it had been found that unauthorized access had occurred ten days earlier by an individual who had breached the account and identity security of 106 million people in the United States and Canada.  The FBI arrested Paige Thompson, who had previously worked as a software developer for Amazon Web Services, Capital One`s cloud hosting company.